Subscription Management
- Why is my software no longer activated?
- Why did my subscription rebill at a higher price than I originally paid?
- How can I stop my subscription and cancel automatic renewals?
- What is the Automatic Renewal Service?
- How do I resume my subscription?
- How do I change or update my credit/debit card information?
General Questions
Billing
- What payment methods can I use to buy a service?
- How to manage my billing information?
- I don’t recognize a purchase on my last credit card statement, how can I get information on this transaction?
- How can I get a refund for my order?
- What is your return/refund policy?
- I don't know which email address I used for this purchase, how do I use the purchase finder?