All PC HelpSoft products come with our 100% free product support and a 30-day satisfaction guarantee.
Most products purchased on our website can be returned for a refund within the first 30 days of your purchase.
Since some of the products we offer are non-tangible irrevocable goods such as software downloaded directly to your computer, they may not be eligible for a full refund once the product is delivered and/or installed on your computer.
As we understand exceptional circumstances can take place, a credit note can also be offered in some cases.
To request a refund, please contact our billing support team directly.
You can send us a message by clicking on Contact us on our main support page.
*You will need to enter your email address. A security code will be sent to you. Enter the code and click on Validate. You will then be able to open a request.
Please see below for more information on our Refund Policy
Our team of professionals is always ready to provide you with timely and professional assistance should you require additional information.
If you have any difficulties using our products, please contact our technical team first. They’ll be happy to walk you through any additional steps required for your PC.