All PC HelpSoft products come with our 100% free product support and a 30-day satisfaction guarantee.
Since some of the products we offer are non-tangible irrevocable goods such as software downloaded directly to your computer, they may not be eligible for a full refund once the product is delivered and/or installed on your computer.
As we understand exceptional circumstances can take place, and a credit note can also be offered in some cases.
To request a refund, please contact our billing support team directly.
You can send us a message by clicking on Contact us on our main support page.
*You will need to enter your email address. A security code will be sent to you. Enter the code and click on Validate. You will then be able to open a request.
Please see below for more information on our Refund Policy:
If you have any questions or difficulties using our products, please contact our technical team first. They’ll be happy to walk you through any additional steps required for your PC.