We are sorry to hear you're considering canceling.
Please note that most products purchased from our company can be returned for a refund within the first 30 days of your initial purchase.
Have product installation or activation questions?
If you’re asking for a refund because you’re having trouble installing, activating, or using the product or service you purchased, you might also be considering contacting our support team directly for technical support. Many issues can be cleared up quickly by our dedicated technical support agents.
Please leave us a message and contact our Technical Service directly to get technical assistance.
You can contact our billing department by clicking on Contact us on our main support page.
*You will need to enter your email address. A security code will be sent to you. Enter the code and click on Validate. You will then be able to open a request.
- Select Subject: Choose "I have billing and subscription questions" as the subject line.
- Specify Reason: Select "I'm interested in getting a refund" and provide any additional details.