You can cancel your software or service subscription at any time by using our Purchase Finder.
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Go to our Purchase Finder and type the email address you used to make this purchase online.
- If you purchased via PayPal, your PayPal email address should be used.
- Enter one of these options: your password, order ID, or the last 4 digits of the credit card you used.
- If you have used your PayPal account to complete payment, you will be prompted to enter your ZIP/postal code.
- You will see the list of your purchases. To see the details of a particular order, click "View and manage" next to it.
- Next to the subscription you wish to cancel, click on the Cancel Rebill button. Update the page if required.
You will see that your future subscription has been canceled.
Note: The cancellation of your subscription stops all future billing renewals but does not result in a refund of your existing product. You will still have access to the product until it expires.