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  1. PC HelpSoft
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  3. FAQ

FAQ

  • I don’t remember my username, password or license key, what do I do now?
  • Can I get a refund?
  • My billing address has changed, how can I update my information?
  • I forgot the web address of the product I purchased, where can I get this?
  • I don't know which email address I used for this purchase, how do I use the purchase finder?
  • I did not receive a purchase confirmation email, why?
  • How do I contact you?
  • I don’t recognize a purchase on my last credit card statement, how can I get information on this transaction?
  • Where can I find my order ID?
  • 返品/返金ポリシーについて教えてください?
  • How to manage my billing information
  • Why is my payment being declined?
  • How do I uninstall unnecessary programs and large files?
  • Every time I scan my PC, new errors appear
  • I succeeded to download the software but the installation is blocked
  • Why is my antivirus blocking the installation of the software?
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