FAQ
- I don’t remember my username, password or license key, what do I do now?
- Can I get a refund?
- My billing address has changed, how can I update my information?
- I forgot the web address of the product I purchased, where can I get this?
- I don't know which email address I used for this purchase, how do I use the purchase finder?
- I did not receive a purchase confirmation email, why?
- How do I contact you?
- I don’t recognize a purchase on my last credit card statement, how can I get information on this transaction?
- Where can I find my order ID?
- 返品/返金ポリシーについて教えてください?
- How to manage my billing information
- Why is my payment being declined?
- How do I uninstall unnecessary programs and large files?
- Every time I scan my PC, new errors appear
- I succeeded to download the software but the installation is blocked
- Why is my antivirus blocking the installation of the software?