Emmi L

  • Total activity 279
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Activity overview

Latest activity by Emmi L
  • Emmi L created an article,

    Why is my software no longer activated?

    Your software isn’t working? Is it showing that it needs to be activated? There are multiple reasons why this could be happening: Windows update Change of computer Trying to install it on a second...

  • Emmi L created an article,

    How to use the Driver Rollback option?

    Open Driver Updater. Click the History tab. Click on the driver update that caused the problem. Click on the Rollback button.     Click on Yes to confirm.  

  • Emmi L created an article,

    How do I contact Customer Support?

    There are a few options for getting answers to your questions. We have a multi-lingual support team available to help via email. There is also a complete knowledge base with over 100 articles relat...

  • Emmi L created an article,

    How to install PC Cleaner?

    You can download the latest version of the software from this link - PC HelpSoft PC Cleaner   Launch the downloaded installer file. Depending on your system security settings, there are a couple ...

  • Emmi L created an article,

    I don’t remember my username, password, or license key, what do I do now?

    By locating your receipt through our purchase finder, you will access all the necessary information required to get started with your purchase. This includes your username, password, license key, m...

  • Emmi L created an article,

    How can I get a refund for my order?

    We are sorry to hear that you want a refund, but we are happy to assist you in making your user experience as smooth as possible.    Have product installation or activation questions? If you’re ask...

  • Emmi L created an article,

    I don't know which email address I used for this purchase, how do I use the purchase finder?

    If you’ve tried all your possible email addresses and are still not able to locate your purchase, you can contact our Customer Support team for further assistance with the following information: F...

  • Emmi L created an article,

    I did not receive a purchase confirmation email, why?

    A sales confirmation/receipt email is sent moments after your transaction is approved by our systems. You must enter a valid email address to ensure this message will be sent properly. Please note ...

  • Emmi L created an article,

    I don’t recognize a purchase on my last credit card statement, how can I get information on this transaction?

    By clicking on the “Purchase Finder” button on the left side of this page, you can retrieve a transaction. To use our purchase finder, you will need to enter your email address and either the last ...

  • Emmi L created an article,

    Where can I find my order ID?

    When you purchase a subscription, membership, or any other product from one of our vendors, you are issued an 8-digit Order ID. This Order identification number is available on the confirmation pag...