Emmi L

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Recent activity by Emmi L Recent activity Votes
  • Recover

    This feature is only available in PC Cleaner Platinum. Use the recovery scan to search your computer, external drives or memory cards for missing or deleted files or photos. Some files may be damag...

  • Can I try Driver Updater before buying it?

    Definitely. The unregistered version of Driver Updater includes functionality to scan your system and determine which drivers are out-of-date. To automatically locate, download and update the appro...

  • Why is my payment being declined?

    If you are currently receiving the message, “Sorry, your payment was refused by the financial institution. Your card will not be debited.”, please contact your credit card issuer to see if they are...

  • I lost or didn’t receive the email with my license key. What do I do now?

    Your license key is displayed on the ‘Thank You’ page immediately after purchasing. As a backup, a copy is also emailed to you upon order completion. Occasionally, emails do get stuck in junk mail ...

  • My link to PC HelpSoft Mac cleaner does not work any longer. Have been such for a long time

    For security reasons customers links expire after a few months.Don’t hesitate to download again your software here.

  • How do I uninstall unnecessary programs and large files?

    Unnecessary programs can consume a lot of space on your disk.Similarly, the stored and unused files can pile up very quickly and slow down the performance of your PC. To remove unwanted programs, y...

  • Every time I scan my PC, new errors appear

    Don’t panic! The number of errors detected by the software can change according to several factors: your internet activity (browsing history, your download files) … Cleaning your PC is to be renewe...

  • I succeeded to download the software but the installation is blocked

    Make sure you have uninstalled your free trial if you had one (either from your “Start” menu by clicking on “Uninstall” or in your computer’s Control Panel menu “uninstall programs”) Also make sure...

  • Why is my antivirus blocking the installation of the software?

    This is a common case. As a security check, your antivirus can block programs that you have not previously validated. To overstep this action, you can temporarily disable your antivirus to download...

  • Registry Options

    Customized Registry Scan By default all the registry areas are selected for scanning. To exclude certain areas from future registry scans: 1. From the registry menu click on “Customize your registr...