Emmi L

  • Total activity 248
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Activity overview

Latest activity by Emmi L
  • Emmi L created an article,

    I don’t remember my username, password or license key, what do I do now?

    By locating your receipt through our purchase finder, you will access all necessary information required to get started with your purchase. This includes your username, password, license key, membe...

  • Emmi L created an article,

    Can I get a refund?

    You may apply for a refund by contacting our Customer Support Team. Please consult our terms and conditions before contacting us.

  • Emmi L created an article,

    My billing address has changed, how can I update my information?

    Please contact our Customer Support team for assistance.

  • Emmi L created an article,

    I forgot the web address of the product I purchased, where can I get this?

    By using our Purchase finder you can locate your transaction along with related information including login detail, download links and billing details. You can also contact our Customer Support tea...

  • Emmi L created an article,

    I don't know which email address I used for this purchase, how do I use the purchase finder?

    If you’ve tried all your possible email addresses and are still not able to locate your transaction, you can contact our Customer Support team for further assistance.

  • Emmi L created an article,

    I did not receive a purchase confirmation email, why?

    A sales confirmation / receipt email is sent moments after your transaction is approved by our systems. You must enter a valid email address to ensure this message will be sent properly. Please not...

  • Emmi L created an article,

    How do I contact you?

    You can contact a team of specially trained support agents by email or phone. Our representatives are trained to help answer both technical questions and billing questions to help you get up & runn...

  • Emmi L created an article,

    I don’t recognize a purchase on my last credit card statement, how can I get information on this transaction?

    By clicking on the “Purchase Finder” button on the left side of this page, you can retrieve a transaction. To use our purchase finder, you will need to enter your email address and either the last ...

  • Emmi L created an article,

    Where can I find my order ID?

    When you purchase a subscription, membership, or any other product from one of our vendors, you are issued a 8 digit Order ID. This Order identification number is available on the confirmation page...

  • Emmi L created an article,

    返品/返金ポリシーについて教えてください?

    すべての PC HelpSoft 製品には 100% 無料のテクニカルサポートおよび 30 日間の満足保証がついています。当社の製品の使用に何か問題がございましたら、まず当社の技術チームまでお問い合わせください。技術チームにより、お使いの PC に必要な追加手順をご案内させていただきます。返金が必要な場合、返金手続きを開始することも可能です。